
Frequently Asked Questions
What is the Peel Shot Glow Duo and how does it work?
The Peel Shot Glow Duo is a gentle, liquid-to-gommage exfoliating treatment designed to clear pores, remove dead skin cells, and brighten the complexion. Unlike harsh facial scrubs that can cause micro-tears, this ampoule combines mild chemical exfoliants (AHA, BHA, PHA) with plant-derived cellulose. As you massage it onto dry skin, it physically clumps together to lift away impurities and whiteheads instantly.
What are the white clumps that form when I massage the product?
Fun Fact: That satisfying clumping effect is supposed to happen!
The texturizing clumps are a combination of the natural plant-derived cellulose in the formula bonding with your skin's surface oils, dead skin cells, and debris. It acts like a magnet to gather up and lift away skin impurities right before your eyes.
How often should I use it?
- For Beginners & Sensitive Skin: Start by using it 1 time per week.
- For Normal, Oily, or Combination Skin: Gradually increase to 2 to 3 times per week as tolerated.
- Note: Because this is an intensive exfoliating treatment, it should not be used as a daily serum.
What is the correct way to apply the Peel Shot Glow Duo?
- Cleanse & Dry: Wash your face thoroughly and pat it completely dry. (The gommage effect works best on 100% dry skin).
- Apply: Dispense an appropriate amount onto your fingertips and spread it across your face, avoiding the immediate eye and lip areas.
- Massage: Gently massage in circular motions for 30 to 60 seconds until the formula balls up.
- Rinse: Rinse your face thoroughly with lukewarm water.
- Follow Up: Follow immediately with your favorite hydrating toner and a rich moisturizer to seal in the hydration.
What are the main active ingredients?
Rice Bran Water & PENTA-RICE: Packed with vitamins and minerals to deeply hydrate, soothe, and nourish the skin during exfoliation.
Niacinamide: Visibly brightens dull areas, evens out skin tone, and helps tighten the appearance of enlarged pores.
AHA + BHA + PHA Complex: Mild chemical exfoliants that gently break down dead skin buildup and clear out stubborn sebum from deep within pores.
Can I use this product alongside Retinol or Vitamin C?
We recommend skipping them on the same night. Because the Peel Shot clears away dead skin cells, your skin will be fresh and highly receptive. Mixing it with potent actives like Retinol or strong Vitamin C on the exact same evening could cause irritation or a mild burning sensation. Instead, alternate nights or focus entirely on deeply hydrating ingredients (like Hyaluronic Acid or Ceramides) right after peeling.
Can I use the Peel Shot on other parts of my body?
Yes! The formula works wonderfully on any rough, dull, or hyperpigmented areas prone to dead skin buildup. Customers frequently use it to smooth out rough skin on their elbows, knees, heels, and underarms.
Is it normal to feel a mild tingling sensation?
Yes, a mild tingling or refreshing sensation is entirely normal during the exfoliation process and indicates that the active formula is working. However, if you experience persistent burning or severe redness, rinse the product off immediately and reduce your frequency of use. Always wear a broad-spectrum SPF the next morning, as freshly exfoliated skin is more sensitive to sunlight.